The exchange and return of goods of the appropriate quality is carried out within 14 calendar days from the moment of receipt of the order.

The exchange and return of the product is returned if the specified product has not been used, its product appearance, consumer properties, seals, factory labels, original packaging have been preserved, as well as if there is a document confirming the fact of purchase.

We reserve the right to not accept returns if they have been delivered to us after the 14-day period or if the product to be returned has been received with visible signs of use.

The rules for returning goods purchased in the She by K. online store are regulated by the Law of Ukraine "On the Protection of Consumer Rights".


After receiving the return and confirming that the requirements for returning the product are met, we will issue a refund.

Refunds are received in the same way you paid for the order.

Please note that when paying by bank card, the refund period depends on the establishment policy of the card issuer.